Online and Offline Service

Along with the development of e-commerce, an online and offline service is now available – an innovation insiders believe will prove an irresistible trend. For the next two decades, e-commerce will undoubtedly combine with offline service and logistics.
Many merchants are already taking the first steps in this direction. In contrast with earlier years, in recent years Sellersunion Online focused on both online and offline services, so buyers can search for suppliers and products on the platform. Besides, they can release purchasing information, and book and purchase the products. The group has opened a dozen overseas shopping experience centers for local consumers. At the same time, supplies can release the information of products, factory and supply on the platform.

This integration is happening nationwide. Hangzhou's Cross-border Trading Town includes national and themed pavilions from Oceania, Europe, Asia, and America. They offer thousands of popular items, from cosmetics, healthcare products, and food items to mother and baby products, household appliances, and garments. Consumers can try them out there and then, and buy these taxable commodities either directly from the store or online. Products are delivered from bonded warehouse, so covering the entire process from offline experience to online shopping.
Experts believe that online-offline integration is the future of commercial development. It can also promote city and countryside integration by giving full play to each one's respective advantages, achieve better service, lower cost, higher efficiency, and so better satisfy consumer demands and gradually equalize the uneven development of China's e-commerce. In 2016, the government also introduced e-commerce to rural areas, communities and small to medium-sized cities in efforts to hasten integration of online and offline development. As a result, the customers can get the rich product resources as well as receive the convenient purchase ways.